NearNow

Legal

Privacy Policy

Last updated: 20 March 2026

NearNow is a local venue directory for Kendal, operated by Ayrton Boyd ("we", "us", "our"). This policy explains what personal data we collect, why we collect it, and your rights under UK GDPR and the Data Protection Act 2018.

1. Who we are

NearNow is operated by Ayrton Boyd, based in Kendal, UK. If you have any questions about this policy or your data, contact us at ayrton@nearnow.uk.

2. What data we collect and why

Venue submissions

When a business submits a venue listing, we collect the business name, address, postcode, phone number, website, email address, opening hours, and any other details provided in the form. We use this to create and maintain the venue listing in our directory. The lawful basis is legitimate interest in operating the directory and, where applicable, the performance of a contract to provide the listing service.

NearNow Score

When you use the NearNow Score tool, we process the URL you provide to generate an AEO health check report. If you choose to receive a PDF report by email, we collect your email address, the URL scored, and your score. We use this to send your report and, with your consent, to send occasional updates about NearNow. The lawful basis is consent. You can withdraw consent at any time.

Contact form

When you submit the contact form, we collect your email address and message. We use this to respond to your enquiry. The lawful basis is legitimate interest in responding to communications.

Website usage

We do not use tracking cookies, advertising cookies, or third-party analytics. Our hosting providers (Vercel and Render) may log basic technical information such as IP addresses and request times for security and performance purposes.

3. How long we keep your data

  • Venue listing data is kept for as long as the listing is active, plus 12 months after removal.
  • NearNow Score email captures are kept for 12 months, or until you unsubscribe or request deletion.
  • Contact form messages are kept for 12 months.

4. Who we share your data with

We do not sell your personal data. We share data only with the following service providers who help us operate NearNow:

  • Resend — email delivery service, used to send confirmation and report emails.
  • Vercel — frontend hosting provider.
  • Render — backend hosting and database provider.

All providers are contractually required to handle your data in accordance with UK GDPR. Vercel and Render may process data outside the UK. Where this occurs, appropriate safeguards are in place.

5. Your rights

Under UK GDPR, you have the right to:

  • Access — request a copy of the personal data we hold about you.
  • Correction — ask us to correct inaccurate or incomplete data.
  • Deletion — ask us to delete your personal data. We will action this within 30 days.
  • Withdrawal of consent — where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
  • Objection — object to processing based on legitimate interest.
  • Portability — request your data in a machine-readable format.

To exercise any of these rights, contact us at ayrton@nearnow.uk or use our contact form. We will respond within 30 days.

6. Unsubscribing from emails

Every marketing email we send includes an unsubscribe link. Clicking it will immediately remove your email from our mailing list. You can also request removal at any time by contacting us directly.

7. Cookies

NearNow does not use tracking or advertising cookies. We use only essential functional cookies required for the site to operate. No cookie consent banner is required for essential cookies under UK GDPR.

8. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last updated. Continued use of NearNow after changes constitutes acceptance of the updated policy.

9. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk. We would appreciate the opportunity to address your concerns first.

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